Privacy policy for Dust To Green
Last Updated: 3 December 2024
At Dust To Green, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you use our cleaning services, visit our website, or interact with us in any other way. By using our services or website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect the following types of personal information:
Contact Information: Name, phone number, email address, and physical address.
Service Information: Details about your cleaning preferences, service requests, and feedback.
Payment Information: Billing address and payment details when you make a payment for services.
Usage Data: Information about how you interact with our website, including cookies and analytics data.
2. How We Use Your Information
We use the personal information we collect for the following purposes:
To provide and improve our eco-friendly cleaning services.
To communicate with you regarding service updates, promotions, and offers.
To process payments for services rendered.
To respond to your inquiries, complaints, and feedback.
To comply with legal obligations and resolve disputes.
3. How We Protect Your Information
We take the security of your personal information seriously. We implement reasonable security measures to protect your data from unauthorised access, alteration, or disclosure. All payment transactions are encrypted, and we use secure servers to store your data.
4. Sharing Your Information
We do not sell, rent, or share your personal information with third parties except in the following circumstances:
Service Providers: We may share your information with trusted third-party service providers who assist in running our business, such as payment processors, email marketing services, and cleaning supply suppliers.
Legal Requirements: We may disclose your information if required by law or to protect our legal rights.
5. Cookies and Tracking Technologies
We use cookies and other tracking technologies on our website to enhance user experience, analyze site traffic, and personalize content. You can control the use of cookies through your browser settings. For more details, please refer to our Cookie Policy.
6. Your Rights
As a New Zealand resident, you have the right to:
Request access to the personal information we hold about you.
Correct any inaccuracies in your personal information.
Request the deletion of your personal information, subject to certain exceptions.
If you wish to exercise these rights or have any concerns about your personal data, please contact us at the details below.
7. Children’s Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected information from a child under 13, we will take steps to delete that information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you if significant changes are made. Please review this Privacy Policy periodically for updates.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Dust To Green
Email: info@dusttogreen.com
Phone: +64 2108354486